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Cancellation Policy
We understand that situations may change and that you may need to
change your vacation plans. We will work with you to rebook the dates
that you had reserved and/or apply part or all of your deposit toward
another stay. Please understand that your deposit may be forfeited
at our discretion should you cancel your reservation or fail to check
in per the arrangements.
Occupancy
You must be at least 25 years of age to sign our vacation rental
contract and to occupy said vacation rental property. Each property
has a maximum occupancy, generally two per room. Undisclosed guests
will result in loss of rental fees paid, complete forfeiture of security
deposit, and all guests being evicted. Guests that disturb the peace
and quiet of neighbors will be evicted with no refund of rental fees
paid and may forfeit a portion or all of refundable deposit. We are
not responsible for accidents, injuries, loss of money, jewelry,
or valuables of any kind.
Local & Long Distance Phone Calling Policy
Local and Long Distance to the Continental US and Canada is free!
You are responsible for any additional charges incurred during your
stay.
Departure Procedures
Please turn off all lights, TVs, stereo, oven, range, and heating
/ air conditioning. Do not turn off refrigerator, water heater
or other major appliances. Failure to adjust the thermostat may
result in a significant charge to your deposit. Lock all doors
and windows; draw all curtains, shades, blinds. Failure to lock
doors and windows may result in loss of deposit.
Check out time is 10 am unless alternate arrangements have been
made prior to your departure. Late check out will result in an additional
days rent, late check out fees or loss of deposit.
All keys, gate passes etc., issued to you must be returned as per
prior arrangements. Failure to do so will result in a minimum $50.00
recovery fee deducted from your deposit plus locksmith if applicable
and an additional days rent.
If the unit has been soiled beyond normal usage or if there is excessive
laundry, a minimum bookkeeping fee of $25.00 plus $42.00 per hour
per person charge will be deducted from your deposit for excessive
cleaning, along with any charge for damages.
Unit Condition/Housekeeping
Our condos are rented with the understanding that you will leave
the property in reasonably the same condition as you found it when
you checked in. Please wash dishes, take out garbage, and feel free
to begin a load of sheets or towels. Although rare, if you leave
your unit in excellent condition, you may enjoy a partial refund
of your cleaning fee.
General Information
Security Deposits (less any deductions for damage or excessive cleaning)
will be returned via mail 7-14 days after departure. Tenant is to
maintain said property during occupancy and is responsible for the
repair and or replacement for any breakage, damages, or loss caused
by tenant or any guest of tenant.
We offer maid service for the duration of your stay. If you would
like maid service, we will gladly arrange this for you.
Maintenance
Please call 425-290-2173 for any maintenance emergencies. Top
Email: La Paloma or Call
us now - at 1-425-290-2173
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